Privacy Policy

1. Introduction

OK Roger Inc. ("OK Roger", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, company name, job title, and password when you create an account.
• Travel preferences: seat preferences, meal preferences, loyalty program numbers, and travel history.
• Payment information: billing address and payment card details (processed securely via third-party payment processors).
• Communications: messages you send us through chat, email, or SMS when using the OK Roger assistant.

We also collect information automatically, such as device identifiers, IP addresses, browser type, pages visited, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our travel assistant services
• Process travel bookings and transactions on your behalf
• Personalize your travel recommendations and experience
• Send you booking confirmations, itinerary updates, and service notifications
• Monitor and analyze usage patterns to enhance the platform
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraudulent or unauthorized activity

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Travel suppliers: Airlines, hotels, car rental companies, and GDS providers necessary to fulfill your bookings.
• Service providers: Third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, analytics).
• Your employer: If you use OK Roger through a corporate account, your travel data may be shared with authorized travel managers in accordance with your company's agreement with us.
• Legal requirements: When required by law, court order, or government authority.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will retain certain information as required by applicable law or for legitimate business purposes.

6. Security

We implement industry-standard security measures including 256-bit SSL encryption, SOC 2 Type II compliance practices, and regular security audits to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, and data portability. To exercise any of these rights, contact us at [email protected].

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features of our Services.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
OK Roger Inc.
Austin, Texas, United States
Email: [email protected]